Help Page
Here are some solutions to common technical problems. If you can’t find a solution, please visit our FAQ Page or submit a support request.
Forgot your password? No worries! You can request a new password here and you will be automatically sent a link (expires within 1 hour) to set a new password.
Make sure to use the email address that you registered with. If you forgot your username/would like to change your email contact us.
There could be one of three reasons why you’re not receiving the reset password email:
1) The email address that you are using is not registered to an Auction Central account.
- Make sure to use the email address that you registered with. If you forgot your username/would like to change your email contact us.
2) The email is being filtered into your junk/spam folder.
- Check your junk/spam folder and make sure to mark Auction Central as a safe sender.
3) Your email service provider is blocking the email from reaching your inbox.
- Add Auction Central as a safe sender. Outlook: Click Here / Gmail: Click Here
There could be one of two reasons why you’re not receiving our emails:
1) Our emails are being filtered into your junk/spam folder.
- Check your junk/spam folder and make sure to mark Auction Central as a safe sender.
2) Your email service provider is blocking the email from reaching your inbox.
- Add Auction Central as a safe sender. Outlook: Click Here / Gmail: Click Here
If you still are not receiving emails from us after following these steps, it is likely that your internet service provider (ISP) has blocked us as a sender.
If you would like to change your email contact us.
You can log in to the platform by:
- Going to app.auctioncentral.com (desktop & mobile friendly)
- Downloading our iOS App
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